Privacy Policy – midori clark

midori clark is an online gaming platform serving players in the Philippines. In the course of providing our services – including account management, game access, PHP payment processing, and customer support – we collect and process certain personal information about you.

This Privacy Policy describes what data we collect, why we collect it, how long we keep it, and the rights you have over your own information. We are committed to handling your data responsibly and in accordance with applicable data protection principles.

We collect personal information when you register, use the platform, or contact support. The categories of data we collect include:

midori clark uses your personal information for the following purposes:

• Account creation and management – to register your account, verify your identity through KYC, and maintain your account security with OTP authentication.
• Service delivery – to provide access to games, process PHP deposits and withdrawals, and deliver the core functions of the platform.
• Fraud prevention and security – to detect and prevent fraudulent activity, unauthorised access, and any breach of our Terms and Conditions.
• Responsible gaming – to monitor gaming activity and make responsible gaming tools available to you, including deposit limits and self-exclusion options.
• Customer support – to respond to your enquiries, resolve issues, and maintain a record of communications.
• Platform improvement – to analyse usage patterns, fix technical issues, and improve the overall player experience.
• Legal compliance – to meet obligations under applicable Philippine laws, including anti-money laundering requirements.

We do not use your personal data for automated decision-making that produces significant legal or similarly significant effects on you without human review.

midori clark processes your personal data under one or more of the following legal grounds:

• Contractual necessity – processing required to deliver the services you have signed up for, including account management, game access, and payment processing.
• Legal obligation – processing required to comply with applicable Philippine law, including identity verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate interests – processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your data protection rights.
• Consent – where you have provided specific consent, such as for the receipt of optional platform updates or communications. You may withdraw consent at any time by contacting support.

midori clark does not sell, rent, or trade your personal information to third parties. We may share your data with trusted third parties only in the following circumstances:

• Payment processors – to facilitate PHP deposits and withdrawals through Philippine banking and e-wallet channels. These providers process payment data solely for transaction purposes.
• Identity verification providers – to complete KYC checks as required for account security and legal compliance.
• Technology and platform providers – to operate the platform, host data, and deliver games. These providers operate under strict data processing agreements.
• Legal and regulatory authorities – where disclosure is required by law, court order, or lawful request from Philippine regulatory or law enforcement bodies.

All third parties who receive your data are required to keep it confidential and use it only for the stated purpose.

We retain your personal data for as long as your account is active and for a reasonable period thereafter as required by legal and regulatory obligations. Specific retention periods depend on the type of data:

• Account and identity data is retained for the duration of your account and for a minimum period after closure as required by applicable anti-money laundering regulations.
• Transaction records are kept for the minimum period required under Philippine financial record-keeping obligations.
• Gaming data is retained to support responsible gaming monitoring, dispute resolution, and regulatory reporting requirements.
• Support communications are retained to maintain a record of interactions and for quality assurance purposes.

Once data is no longer required for these purposes, it is securely deleted or anonymised.

midori clark uses technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and loss. These measures include:

• SSL (Secure Sockets Layer) encryption for all data transmitted between your device and our platform.
• OTP (One-Time Password) authentication for account login and sensitive account actions.
• Access controls that limit which personnel can access personal data, based on role and necessity.
• Regular security monitoring and vulnerability reviews of platform systems.

While we take these measures seriously, no system is completely immune to security threats. You are also responsible for keeping your login credentials confidential and for using a secure device and connection when accessing the platform.

midori clark uses cookies and similar technologies to support the operation of the platform and improve your experience. Cookies are small text files stored on your device when you visit our site.

• Essential cookies are required for the platform to function correctly, including maintaining your login session and account security.
• Functional cookies remember your preferences and settings to improve your experience on return visits.
• Analytics cookies collect anonymised data about how players use the platform, which we use to identify areas for improvement.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the platform.

As a user of midori clark, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected].

midori clark is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated data.

If you believe a minor has accessed or registered on the platform, please contact us at [email protected] so we can take appropriate action promptly.

midori clark may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When changes are made, the updated Policy will be published on this page with a revised "Last updated" date.

We encourage you to review this Policy periodically. Your continued use of midori clark after a Policy update constitutes acceptance of the revised terms. If a change materially affects how your data is handled, we will make reasonable efforts to notify registered account holders.

If you have any questions about this Privacy Policy, would like to exercise a data right, or have a concern about how your personal information is handled, please contact the midori clark support team.

If you are not satisfied with our response, you may have the right to raise a concern with the relevant Philippine data protection authority.